FAQs

How do I know what size is right for me?

Curb Masks come in two adult sizes: Small/Medium (S/M,) Medium/Large (M/L)  and two kids sizes 3-6 years and 7+ years. Generally we find the Small/Medium works fine for most women and the Medium/Large is fine for most men, or if you have a larger face. 

Is my Curb Mask machine washable?

Absolutely! For best results please wash your Curb Mask by hand, or on a below 60 Degree machine wash. Do not tumble dry.

Are Curb Masks a medical grade mask?

No, Curb Masks are not medical/PPE grade masks. 

What fabric is the Curb Mask made from?

Curb Masks are made using our special 3 layer bonded fabric technology, with a soft cotton lining, spacer layer and breathable outer fabric. For more information please see product description on the Home Page.

How long does delivery usually take?

Standard delivery is by Royal Mail 2nd class which is currently a circa 48hr service. We also give you the option to pay for a Royal Mail 1st Class and Royal Mail Special Delivery which is a guaranteed before 1pm next day service, when you check out. This timing is based on placing your order before 12 Midday. So if you order before 12 Midday, on Special Delivery your order should arrive the next day before 1pm. If you order at 1pm your order will arrive before 1pm not the next day, but the day after. 

Can I return my order?

As a personal care item and due to safety and hygiene reasons, Curb Masks cannot be returned once the pack has been opened. Please check our size chart to ensure you order the right size mask for your face. 

Where is my order?

If you have not received your order please contact us here and we will be able to further assist you. 

Can I cancel my order?

Due to our same day despatch service, once your order has been placed we are unable to cancel it. 

Do you offer personalised/custom colours/prints? 

If you would like to talk to us about Curb Bespoke, we would love to hear from you! Please get in touch here. 

Any other questions?

For further assistance, please email hello@curbmask.com  


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